Values is the first Polish centre to integrate business psychology and corporate social responsibility (CSR). We run consulting and training projects. We specialize in the organization of inspirational meetings, motivational lectures and strategic workshops. We also run one-semester, intensive postgraduate courses in leadership psychology, mentoring and coaching of leaders. Our approach combines the findings of modern psychology with innovative models of management practices, leadership and profitable business operation. To learn more, see our detailed offer.
We specialize in providing dynamic training sessions in the field of business psychology for management boards and high level managers. We help them identify their development and training needs, including the needs of middle level managers. We train employees in the area of customer relationships; we conduct training sessions for teams.
We deliver unique value to our customers by consistently combining business perspective (performance, profitability, goodwill, brand strength) with the development of specific psychological skills (tact, communication, influence) and with proper attitude, maturity and internal uniformity of managers.
Effective self-management is the foundation of credibility and effectiveness of the modern manager. Values hires coaches who have extensive business experience and who, at the same time, meet high psychological and ethical standards. We certify coaches and mentors in co-operation with 4 Results and Chiltern Consultancy.
Jacek Santorski and his Partners, Witold Gotowski and Marek Matkowski, specialize in coaching and consulting for company owners, CEOs, management board members and presidents, independent managers and leading experts. Values services focus on communication, change management, profitable relations development, consistent self-presentation and effective influence on leaders and project co-ordinators. In projects involving coaching sales managers, we co-operate with Dariusz Duma, the Head of Chiltern Consultancy International. We implement coaching and mentoring programmes in companies in co-operation with 4 Results. Together with 4 Results and Chiltern Consultancy International we train and certify mentors and coaches.
We improve communication, emotional intelligence, leadership, influence and stress resistance skills by solving real life problems and handling specific tasks. Coaching effectiveness can be measured through: the effectiveness in achieving real business objectives, self-assessment, observation scales (life assessment), 360° evaluation (or similar) and supervisor (coaching sponsor) assessment.
Since 1998, several hundred people from top international and Polish businesses have benefited from our coaching services. The coaching services provided by Jacek Santorski are considered to be unique and are highly valued in this area. In Poland, these services have virtually no competition.
1. Counselling
Assistance in coping with situations in which emotions hinder work (reactive form).
Preparation for personal change, work/life balance (proactive from).
2. Consulting
Solving conflicts and problems related to relations with partners and/or subordinates, media appearances (reactive form).
Preparation of new projects, debates and speeches, preparation for change communication (proactive form).
3. Coaching
Learning during consulting (reactive form).
Programme of development of selected skills: communication, influence, emotional intelligence (proactive form).
4. Mentoring
Guidance at career turning points (reactive from).
Strategic consultations on the career path and personal development (proactive form).
5. Supervision of trainers, mentors, coaches and consultants
Supervision in crisis situations – training, assessment, challenges faced by trainers and consultants (reactive form).
Train the Trainer, Manager as a Consultant and Mentoring System programmes (proactive form).
1. Diagnosis/self-diagnosis/plan of the training – the changes
2. Learning process
3. Results evaluation
Values has extensive experiences in the implementation of training processes and supervision of mentors and coaches, Train the Trainer and consultant training.
Psychotherapeutic counselling and consultation is conducted by the Health Psychology Laboratory (www.santorski-zdrowie.pl) managed by Jacek Santorski and his medical partners.
4. In the first half of 2011, the first edition of the "Mentoring Academy" for advanced managers will be launched as part of the Postgraduate Course of the Warsaw University of Technology Business School and Values. To learn more about the Postgraduate Course visit www.biznes.edu.pl.
The Values brand is associated with high standard motivation meetings, support of experts for new strategies and changes, as well as inspiring lectures at conferences. We are ready to organize lectures by Jacek Santorski, prof. Janusz Czapiński, prof. Krzysztof Obłój, prof. Witold Orłowski and by the charismatic lecturers Jacek Rozenek, Dariusz Duma, Witold Gotowski and Tomasz Jamroziak, as well as our foreign Partners and our Partners from Aiki-Management (Samurai Game).
The unique school of effective managerial presentation represented by the Values leaders and the speakers chosen by us, is the basis for consulting and coaching, during which we prepare company presidents and independent managers to important speeches. On special requests, we also run courses in presentation and motivation skills and in conference and media presentation. We will not only help you control stress and overcome stage fright, but we will also teach you to use your best features to deliver speeches effectively and with style. The team of speaker consultants includes: Ewa Komorowska (self-expression and etiquette consultant), Tomasz Jamroziak (concentration and stress coping coach), Jacek Rozenek (actor and business consultant) and Michał Leopolt-Kuropatwiński, a visiting coach and manager of an elegance and dress code advisory studio based in Luxembourg and Warsaw (Longhill Business Communication, longhill.pl)
NOTE: Each of the lectures can be delivered in the form of a workshop, lasting from 4 to 8 hours, for groups of 70-80 people.
Topics of lectures and workshops:
Topics of lectures and workshops:
Topics of lectures and workshops:
Topics of lectures and workshops:
Topics of lectures and workshops:
Topics of lectures and workshops:
We poses a license for a unique 360° feedback system for balanced versatile leadership (LVI) and a personality profile questionnaire "Personality Self-portrait" (Oldham, Morris). We combine diagnostic examination with the processes of assessment/development centre, workshops and training sessions conducted by the HR department of the Client.
We were the first firm in Poland to introduce the MENTORING SYSTEM in companies; we assist in the verification of the effectiveness of trainers (train the trainer), internal trainings and coaching, according to business and psychology criteria.
The Values team of consultants has wide experience is adaptation projects and in the development of value system competence models, as well as the implementation and communication of the company’s mission and vision. For one of our strategic customers (Merck Poland), we prepared a management manual based on the jointly developed system of corporate values.
Development and implementation of a CSR strategy in the company – from organization and environment analysis, through the development of unique solutions, to implementation and regular reporting and communication (PR programmes).
We assist in developing and implementing strategies, as well as in auditing, reporting and communication. We also provide consultancy on strategic philanthropy projects. We co-operate with prof. Bolesław Rok, a CSR leader in Poland, an expert on UN and EU programmes, an experienced lecturer at the postgraduate courses conducted with PricewaterhouseCoopers in Poland. Projects for strategic Clients are run by the leading expert Jacek Dymowski (MBA), developer of the RESPECT system used by the Stock Exchange.
We assist in development of CSR strategies which became a coherent part of the company’s strategy and not just the image strategy.
The inside of the organization. A responsible management strategy cannot be implemented properly without the knowledge of the organization and the understanding of its strengths and weaknesses in the value formation chain. There are no perfect companies, but there are many companies which are unaware of their wasted opportunities and potential risks. Hence, the analysis of risk and opportunity factors associated with the company’s social responsibility within its value chain (CSR audit), and preferably within the entire value chain, including the company's suppliers and customers, should be the foundation of each genuine CSR strategy. With our experience, we are able to assist in conducting such analysis.
Stakeholders. It will be impossible to get to know the organization without a profound understanding of its environment. Since companies do not operate in a vacuum, not paying attention to the expectations of the stakeholders (employees, suppliers, customers, local communities, investors, environmentalists), will make it impossible to fulfill these expectations at the right moment. In extreme cases, this may result in the loss of public acceptance of the company’s operation. It is therefore necessary to develop a strategic and systematic approach to each of the groups. Hence, we provide assistance in the analysis and mapping of stakeholders and in the assessment of their influence, expectations, etc. This approach should be based on social dialogue.
Benchmarking. Another equally important issue (the key issue in any typical marketing strategy but, for some reason, often ignored in CSR) is the analysis of companies representing a benchmark for the company (competition, companies with a similar profile in other markets). Strategic benchmarking reports (local and international) on specific sectors and industries may not only serve as a source of inspiration for the company’s operation but may also enable the prediction of the future expectations of stakeholders. This presents a unique opportunity to anticipate the expectations before they enter consciousness.
Business strategy reorganization. Complete knowledge of the organization and its environment is not enough. It is only the basis for the development or redefinition of the company's strategy – so that it becomes a coherent part of the overall strategy and not just of the image strategy. Therefore we provide advice on this matter as well.
An additional element which may, but does not have to, be a part of the company's operation is social commitment, i.e. sharing profits with the environment. Too often, however, it is dealt with in illogical and disorganized way. Therefore, we support our Clients in developing or redefining social commitment strategies, so that they bring real benefits – not only social but also business ones, without compromising the former. We believe that both parties may win. It seems that streamlining the operations in this area is necessary, as it contributes to an increase in overall business efficiency.
Strategy Implementation. Even the best strategy will be worthless if it is not implemented. Only the implementation of a strategy creates the opportunity for success. Therefore, we provide assistance in the implementation of comprehensive CSR strategies, especially these developed for the hard times. This will not only guarantee the implementation of the strategy, but also enable the employees of the company to develop necessary skills for the future. Management systems development. It is difficult to manage an area as complex as the CSR. It penetrates all the processes in the company and affects the operation of its every unit. Such management becomes almost impossible if the organization is unable to determine the results of its operation. Management without performance measurement is impossible. We provide support in developing comprehensive systems for reporting, which is an integral part of any management system, including CSR management (planning, organizing, managing, monitoring).
Reports and communication. A company which does not pay attention to the expectations of its environment and does not communicate its activities cannot be called a responsible company. There is no business responsibility without dialogue, and the key element of dialogue – its summary – is now the public report. We provide assistance in the preparation of widely understood non-financial performance reporting (e.g. in accordance with the GRI standard, preparation of Communication on Progress reports for the UN Global Compact, CSR sections in the annual report and similar messages).
We are also willing to assist in activities aiming at increasing the credibility of the company, both internal and external: among the employees (conferences, rankings, competitions and other events). We would like to embed the CSR philosophy of in the corporate culture of the organization, in its mission, vision and values (training, internal communication) and to support the commitment and motivation of the employees. Without all this, CSR is only a worthless addition, and not an important part of the company’s strategy which brings tangible business results.
We want to work on all areas – we help to understand, streamline and believe.
We assist in the implementation of values implementation projects and value based management, including: the study of corporate attitudes and culture, development/redevelopment of the company’s mission, vision and goodwill, lectures and workshops, development of manuals and communication of innovative ethical solutions.